Privacy
Privacy Policy
This policy explains how personal data is handled when someone visits the public Didro website or contacts Didro by email.
Scope
This policy applies to the public Didro website. It does not cover a customer workspace, beta product access, document uploads, or customer implementation data processed under a separate agreement.
Data controller
- Controller
- Didro SAS
- Registered office
- 13 rue Saint-Lazare, 75009 Paris, France
- Privacy contact
- Vassili@didro.ai
Contact for privacy requests
- Privacy contact
- Vassili@didro.ai
Data processed on the website
- Email data, such as name, email address, company, role, and message content, when a visitor chooses to contact Didro.
- A language preference stored in the first-party didro_locale cookie when a visitor switches language.
- Website usage data collected through Vercel Web Analytics.
- Performance data collected through Vercel Speed Insights.
- Technical data, including browser, device, request, and country signals used by hosting infrastructure to serve, secure, and present the appropriate language version of the website.
Why this data is used
- To answer inbound messages and demo or workflow discussions.
- To understand whether the website is useful to visitors.
- To monitor website performance and technical reliability.
- To protect the website from misuse and maintain its availability.
Legal bases
- To respond to an enquiry or discuss a requested demonstration: steps taken at the visitor's request and Didro's legitimate interest in responding to business enquiries.
- To operate, secure, measure, and improve the public website: Didro's legitimate interests in running a reliable and useful website.
Sharing and service providers
Vercel Inc. provides website hosting, Web Analytics, and Speed Insights. It receives only the data needed to provide those services.
The public website has no contact form, newsletter signup, chat widget, or CRM embed, and it does not automatically send visitor data to a CRM.
Where a provider processes personal data outside the European Economic Area, appropriate contractual or legal safeguards are used where required.
Retention
Email exchanges are kept for as long as needed to handle the request and maintain the business relationship. The didro_locale preference expires after 12 months. Analytics, performance, and technical data are retained according to the settings and retention periods of the tools used to operate the website.
Your rights
Depending on the situation, people may request access, rectification, deletion, objection, restriction, or portability of their personal data. Requests can be sent to the privacy contact above.
People in the European Union may also contact their local data protection authority. In France, this authority is the CNIL.